Returns Policy
Returns & change of size or mind
If you change your mind about your order or ordered the wrong size, we are happy to accept returns for Store Credit on most items* please note we do not offer refunds for change-of-mind returns. We also cannot accept returns on any headwear due to hygiene reasons.
Requests due to incorrect sizing & change of mind returns must be completed within 7 days of your order arriving. All requests for returns after this time unfortunately cannot be accepted.
All returned items must be in unworn, original condition and original packaging, including any clear packaging and returned in a mailer bag/box.
We do not cover the costs of returning your items.
We cannot accept any responsibility if your parcel is lost or does not arrive when returning, so ensure to keep hold of tracking information.
To get started with your return, send an email to insumelbourne@gmail.com with your order number & return request, and we'll sort you out from there.
SALE ITEMS - all sales are final on items marked 'on sale' at the time of purchase.